O&R recently announced that the company will reimburse customers for food and prescription medicine spoilage if they lost power for 48 consecutive hours or longer during Tropical Storm Isaias. If you lost power for more than 48 consecutive hours as a result of the storm, please fill out a claims form at: https://www.oru.com/en/services-and-outages/claim-form to cover your costs for spoiled food, medication or perishable commercial merchandise. Commercial customers are eligible for up to $10,700 for losses of perishable merchandise spoiled due to lack of refrigeration (with receipts, photos, invoices, etc.).
Requests for reimbursement must be filed on or before Sept. 8. if customers do not have computer access but wish to file a reimbursement form, they can obtain a form by calling O&R Customer Service at 1-877-434-4100 and they will send one to the you.
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